When does my subscription expire?
Check your magazine address label. Here's a sample label showing in yellow your account number (the first 10 numbers above your name) and subscription expiration date (the last issue you will receive). Change of address note: Because we print magazine labels in advance, it takes several weeks before your label reflects a change.

Does my address label show a paid subscription?
The expiration date on your label may not indicate your subscription is paid. After we receive your renewal order, we extend the expiration date on your label before payment arrives.

When does my first issue arrive?
After we receive your new magazine order, we send the first issue in 6-12 weeks. If you've waited 12 or more weeks without receiving anything, tell us about it at Customer Care, call 1-800-588-4599, or write to the address below.

How do I get a missing issue replaced?
Renovation Style® is published bimonthly. If you don't receive an issue, let us know. We'll either extend your subscription an extra issue or replace the missing issue (supplies permitting). When you notify us, please have your magazine address label handy (we need your name, address and account number). Tell us about it at Customer Care, call 1-800-588-4599, or write to the address below.

How can I stop getting duplicate issues?
If you are getting two copies of the same issue, please notify us. We need the account numbers from both magazine address labels as well as your name and address. Tell us about it at Customer Care, call 1-800-588-4599, or write to the address below.

What do I do about a damaged issue?
Please tell us right away which issue (month and year) was damaged and where to send a replacement. We'll send a replacement if supplies permit, or extend your subscription an additional issue. Tell us about it at Customer Care, call 1-800-588-4599, or write to the address below.

Where can I buy a back issue?
You can order back copies at $5.95 each (price includes postage, tax, and GST or HST in Canada). Not available outside the U.S. and Canada. Call 1-800-588-4599, or send your request with payment to the address below.

When does my first bill arrive and where do I send payment?
If you're a new subscriber, you should receive a bill about 2-4 weeks after you ordered your magazine. Payment is due on receipt. Your prompt payment will assure that your subscription continues without interruption. Please use the reply envelope enclosed. If the envelope is missing, send your payment to the address below.

Why did I get another bill when I just paid?
If you are getting duplicate bills, or think your payment crossed in the mail with our bill, tell us about it at Customer Care, call 1-800-588-4599, or write to the address below.

Getting in touch
Click here for Customer Care — If you're a subscriber, it's fast and easy to access your personal account online and ask subscription questions.

Call us toll-free at 1-800-588-4599 (U.S. and Canada) weekdays between 7 a.m. and 11 p.m. Central Time; Saturdays and Sundays, 8 a.m. to 6 p.m. Other countries: call 515-246-6952 between 8 a.m. and 4:30 p.m. Monday - Friday Central Time (toll charged).

Send mail to: Renovation Style® Magazine, P.O. Box 37237, Boone, IA 50037-0237 USA.